Last updated: March 2026
Trakwise ("Trakwise", "we", "our", or "us") is a software platform developed by Wrap Wise Pty Ltd, an Australian founded company. Trakwise is accessible at trakwise.app and provides workforce tracking, performance monitoring, and operational management tools for businesses.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use the Trakwise platform.
By accessing or using Trakwise, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following categories of information.
Account Information
When users create an account we may collect:
Usage Information
To operate the platform we may collect:
Device and Technical Information
We may automatically collect technical information including:
Uploaded Content
Users may upload content including:
This content is stored for the purpose of operating the platform.
Payment Information
Payments for subscriptions are processed securely by Stripe. Trakwise does not store payment card details on its own servers.
We use collected information to:
We do not sell personal information.
We may share information with trusted service providers solely for the purpose of operating Trakwise, including:
These providers are required to maintain confidentiality and protect data.
We may also disclose information where required to:
Trakwise services may involve data processing in multiple jurisdictions through cloud service providers. We take reasonable steps to ensure that personal information is protected in accordance with applicable privacy laws.
We retain information for as long as necessary to:
Upon account termination, information may be retained for a reasonable period for auditing, legal compliance, or security purposes before deletion.
We implement industry-standard technical and organisational measures to protect information from unauthorised access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method is completely secure. Users are responsible for safeguarding their account credentials.
Depending on your jurisdiction, you may have rights to:
Under the Australian Privacy Act 1988 (Cth), individuals may request access to or correction of personal information held by us.
Requests may be made using the contact details below.
Trakwise may integrate with third-party services including payment processors and authentication providers such as Google.
These services operate under their own privacy policies. We are not responsible for the practices of third-party platforms.
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.
The updated version will be posted on this page with a revised "Last updated" date.
For privacy inquiries or requests, please contact:
trakwise.app
Email: trakwise.app@gmail.com